The Office Gurus Logo

We are the best place to work in central america

Guru in the news

Forbes Logo
Low prices. Nice People. What's not to like?

El Salvador newspaper logo
One of the top Call Centers in the country

Live Chat

You are missing some Flash content that should appear here! Perhaps your browser cannot display it, or maybe it did not initialize correctly.

The Office Guru

Office Gurus Solutions

Customer care

Customer care

Through specific call routing and a customer 1st, every time mantra our agents field a vast array of customer inquiries and needs. These include issue resolution, price quotations, inventory information, return goods authorizations, order tracking, product detailing, billing questions, and countless other scenarios.

Order processing

Order processing

Our agents receive orders via phone, email, web and fax and enter them into our customers’ systems. Once orders are entered our Quality Assurance Team utilizes a strict audit process to ensure the highest level of accuracy of all data input.

Law Firm Staffing Solutions

Descripción corta de la imagen

Our team of lawyers, law students, and office support professionals will provide your firm with a wide range of paralegal and administrative services. These services will include answering your firm's incoming phone calls, providing your clients with case updates, scheduling and confirming hearings, depositions, and client meetings, collecting required information for new client intakes, initiating and tracking medical records requests, drafting medical summaries,  letters and notices, documenting case updates in your practice management software, and much more. Learn More about LFSS

Inside Sales (Telemarketing)

Inside Sales (Telemarketing)

We have a highly skilled sales team and a proven strategy that allows us to execute both transactional and relationship based selling of both products and services.

Credit and Collections (Debt Reduction)

Descripción corta de la imagen

We target your customers who are in arrears and makes arrangements to collect past due monies and bring them current.

Sales Lead Generation/ Market Research

Sales Lead Generation/ Market Research

Our agents utilize various Internet tools and Office Gurus subscriptions to research specified market segments in order to create leads and provide opportunities to support our customers marketing and sales efforts.

Product Demonstrations

Product Demonstrations

Our agents do web and other software product demonstrations for your customers so that they can properly evaluate your value proposition.

Cash Application / Accounts Receivable

Cash Application / Accounts Receivable

Our team will match and link the individual checks (manual or electronically) to each of the corresponding invoices while following the customer’s procedures for the processing of both shortages and over payments.

Travel Planning and Travel Expense Reconciliation and Audit

Travel Planning and Travel Expense Reconciliation and Audit

Let our agents be your travel professionals. Our solution will also provide for expense reconciliation while providing efficient data entry according to our customers’ needs, automated routing for online approval, and presentment for general ledger coding. It may also include auditing by reaching out to vendors and helping to find lower cost solutions to the high cost of travel.

Appointment Setting

Appointment Setting

Our agents follow a defined strategic process that allows them to reach decision makers and schedule time and date specific appointments for our customers' internal or external sales force.

Procurement and Supply Chain

Procurement and Supply Chain

Our agents can work with your entire supply chain; vendors, forecasting, purchasing and your customers, (both internal and external) to maximize cash flows, predictability of outcomes in a timely and collaborative environment

Customer Satisfactions Surveys

Descripción corta de la imagen

The Office Gurus utilizes state of the art telephonic services to facilitate voice-of-the-customer satisfaction surveys. Our agents follow a strategic process that results in customer participation, specific issue probing, and actionable analysis.


Contact

Partner area

Copyright © 2011. The Office Gurus. All rights reserved.