Office Gurus Law firm staffing solutions

Our experienced management team and dedicated agent model provide our clients with a true extended office and remote staffing solution. We utilize state of the art technology and defined process engineering to deliver a customized solution to every customer. Not only do our strategic partners benefit from a significant cost savings, but also profit form process improvements and increased customer satisfaction.

By partnering with The Office Gurus® your law firm will take advantage of cost reductions and tap into a large pool of highly educated and motivated English and Spanish speaking law firm support staff. Our staff works for you full time and, because they are in a similar time zone, they will work on your office schedule. You can train your staff personally as you would any employee in the way that your office functions. Being near-shore in Central America provides a huge advantage over the Indian offshore option.

Here are a few of the Law Firm Staffing Solutions that The Office Gurus® provide:

• Client Contact and Scheduling
Your staff can have full client contact. Since there is no language or accent barrier they are able to answer your telephones, advise clients on the status of their cases and respond to their concerns. At your direction, they will communicate with the courts and opposing counsel to schedule hearings, depositions, mediations, and other meetings.

• Case Evaluation
Your legal assistants can take information from potential clients so that you can evaluate their cases and then schedule initial client conferences with you.

• Outreach to Past clients and other Marketing Tasks
Your staff will fulfill marketing functions that you wish you could do, but currently lack sufficient time. For instance, they can reconnect with former clients to remind them of your services. They can also contact other attorneys and referral sources to schedule lunch meetings and provide other similar networking and marketing tasks to help your firm grow.

• Records Requests
The Office Gurus staff can prepare and send medical records requests as needed for personal injury, disability and medical and legal malpractice law firms. Other types of records are easily obtained as well using The Office Gurus trained staff, including public records, education records, and employment records.

• Firms that Can Benefit
Your near-shore staff is highly educated, versatile and can perform the majority of tasks that are done by legal assistants and paralegals. They have a heightened sense of urgency and are by nature service oriented. Advances in technology allow them to prepare pleadings, draft documents and handle communication as though they are sitting in your office. They won’t actually print paper and put it on your desk, but they can prepare it all in a correct and timely fashion and get it to you so you can get it out the door. Any size law firm can benefit from our version of remote staffing regardless of the practice. We serve both litigation and transactional practice areas.

• Ethical Considerations
The Office Gurus is sensitive to your ethical concerns regarding client confidentiality, conflicts and honesty to clients. Therefore, we conduct thorough background checks before hiring any staff. All law firm teams are placed in separated work areas and our staff is prohibited from printing any work product. We tailor the internet access of your team as dictated by your needs. We encourage you to personally train your staff regarding ethical considerations. We take all reasonable steps that you require to give the level of comfort that you need regarding these issues.